Ambassador Bridge Duty Free
Phone number +1226 499 3480
Canadian Side of Ambassador Bridge (Duty Free)
Pick up Test kit at the Customer service Desk
Park in the car park.
1. Show your ID and your email receipt on your phone or a printed copy.
2. This is only a pick-up location. They can NOT answer questions regarding testing.
3. Pick-up available 24/7.
Telehealth verification 9am - 10 pm EST
Steps for your Telehealth Visit
Step 1:
Once you have picked up your test, head to a comfortable location. You may stay in the car to perform the test but the car must be stationary during the testing process.
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You will need a permanent marker or pen at your disposal to write initials and the date on your test.
Step 2:
Please use this link to book your Telehealth Testing appointment:
Step 3:
Ensure you have watched the appropriate instructional video and read the instructional manual prior to your virtual appointment:
Step 4:
Telehealth Appointment
DO NOT BEGIN THE TEST BEFORE CALL – Wait until your appointment – our staff will guide you through setup.
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Please use this link for your virtual consultation:
Step 5:
After you have completed your test and have finished the 30-35 min (PCR) and 15 - 20 min (Antigen) waiting period, please submit your test results using the following online form:
Once we receive your information. We will review your submission and send you your travel certificate.
Safe Travels.