Frequently Asked Questions

Have a question? Please read our FAQs below. If you still have an outstanding question or concern, please call us, email us or leave us a message using the information on this page.

Frequently asked questions

What test do I need to take ?


Requirements for travel are changing frequently and each destination is different. Please contact your airline and public health authorities at your destination for the most accurate and up-to-date information.

Passengers are responsible for confirming all requirements for their destination and confirming any specific details regarding the type of testing or reporting




Does OHIP cover the cost of my test ?


OHIP covers tests for health-related reasons such as Covid 19 symptoms or exposure to Covid 19. Although travel is often important, it remains an elective activity and thus is not covered by

OHIP.




Are the tests reliable?


Audacia Bioscience only uses tests which have received Health Canada approval. All of our test meet or exceed testing requirements for most countries around the world.




How will I get my results/travel certificate?


As soon as your results are in, you’ll receive them by email. If you do not have access to a printer, please advise us at the time of your sample collection, and we can provide a printed copy for your records to pick up at a later time.




What information is included on your test result?


The test report will have the following fields:

  • Your name, date of birth and gender

  • Date and time of specimen collection

  • Date and time of report generation

  • Type of test performed and your result

  • Name of clinician administering the test

  • Passport number (if passport is provided in person)

  • Passport issuing Country (if provided)

  • Type of sample collected (nasal or nasopharyngeal)





On Your Test Date

How long will my appointment take?


The appointment to collect the specimen for the Covid-19 Testing will take approximately 5-10 minutes.




When should I arrive for my test?


Please arrive no more than 5 minutes before your scheduled appointment time. Please remember to bring Photo ID (or passport if you need the passport number included on your test result).




What do I need to bring to my appointment?


Please bring Photo ID for your test documentation. Please also bring your original passport as proof of your identity if you would like to include the passport number on your test results. Please bring in proof of vaccination and this can be included on your travel certificate.




When should I arrive for my test?


Please arrive no more than 5 minutes before your scheduled appointment time. Please remember to bring Photo ID (or passport if you need the passport number included on your test result).





After Your Test

How long will my appointment take?


The appointment to collect the specimen for the Covid-19 Testing will take approximately 5-10 minutes.




When should I arrive for my test?


Please arrive no more than 5 minutes before your scheduled appointment time. Please remember to bring Photo ID (or passport if you need the passport number included on your test result).




What do I need to bring to my appointment?


Please bring Photo ID for your test documentation. Please also bring your original passport as proof of your identity if you would like to include the passport number on your test results. Please bring in proof of vaccination and this can be included on your travel certificate.




When should I arrive for my test?


Please arrive no more than 5 minutes before your scheduled appointment time. Please remember to bring Photo ID (or passport if you need the passport number included on your test result).